Quality Assurance
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THE PURSUIT OF QUALITY EXCELLENCE

At Nordell, quality isn't just a promise; it's a relentless pursuit of excellence.

 

We understand that our clients, partners, and the community at large rely on the products we manufacture.

 

That's why we have implemented a comprehensive Quality Assurance (QA) system to ensure that our operations adhere to the highest standards.

 

This commitment to quality extends to both our internal processes (including our pledge to sustainability) and the products we deliver to you.

 

Quality Assurance vs. Quality Control

 

Before diving into the specifics of our quality management, it's important to distinguish between Quality Assurance (QA) and Quality Control (QC).

 

While these terms are sometimes used interchangeably, they have distinct roles in ensuring the quality of our work.

 

Quality Assurance (QA)

 

Quality Assurance provides confidence internally to our management and externally to our customers, government agencies, regulators, certifiers, and third parties.

 

It's about ensuring that our processes and systems are designed to deliver high-quality results consistently.

 

Quality Control (QC)

 

On the other hand, quality control is the inspection aspect of quality management.

 

It involves meticulous examination and testing to verify that our products meet the defined quality standards.

Our Commitment to Quality

At Nordell, we are unwavering in our commitment to quality excellence.

 

Our aim is not only to meet but exceed the expectations of all our stakeholders, which include our customers, suppliers, staff, and the wider community.

 

Accreditations

 

We are proud to hold ISO9001, ISO14001, and UL accreditations.

 

These certifications are a testament to our dedication to maintaining the highest quality standards.

 

They demonstrate our ability to consistently provide products and services that not only meet but surpass customer and regulatory requirements.

 

ISO9001

 

ISO9001 is the international standard that specifies requirements for a quality management system (QMS). It underscores our commitment to delivering products that consistently meet customer expectations.

 

ISO14001

 

Our environmental systems are accredited to ISO14001, emphasizing our dedication to reducing our environmental impact and continually improving our practices.

 

ISO14644

 

Our class 7 cleanroom is certified to ISO14644 standards, ensuring the utmost cleanliness and precision in our manufacturing processes.

 

Underwriter Laboratories (UL)

 

Our UL accreditation for materials ensures that our products meet industry-wide safety standards, providing added assurance to our clients.

 

ISO 13485

 

We are working towards our ISO 13485 accreditation. The standard sets out the requirements for establishing and maintaining a comprehensive quality management system to ensure the safety and effectiveness of medical devices.

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Monday - Thursday: 08:00 - 17:30 & Friday 8.00 - 12.00

Email: customerservice@nordell.co.uk

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Email: enquiries@nordell.co.uk

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Email: technicalenquiry@nordell.co.uk

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