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Proving Our Quality

Rate Nordell on TrustpilotAt Nordell, we are passionate about customer service.


We want our customers to be our best salespeople by telling others about their experience of working with Nordell.


We don’t always get it right and welcome your honest views to help us continuously improve. We believe in transparency and joined Trustpilot to receive ongoing feedback from our customers.


Customer Charter


"We do what we say, and we do it well".


Our Nordell Customer Charter provides the internal governance to continuously deliver our key customer requirements and our annual customer survey ensures we check in with you to ensure we are on track.


Here is a selection of testimonials from valued clients:

An extended part of our team...

Nordell have always been a fantastic team to work with. Their customer care and technical support is excellent. They don't just tell you what you want to hear, they challenge designs and interrogate the purpose of the product to ensure it is the right fit for the market, essentially becoming an extended part of the team.
Owner of a Global Consumer goods company.

Dependable High Quality

Nordell mouldings are used in large numbers on many of our products and have been for many years. The parts have been consistently high quality and dependable in their demanding high voltage application.
Product development manager of a specialist High Voltage electrical company.

Great UK Company

Great UK company who works to make sure they deliver customer requirements, whether that is delivery on time or working on development of new products and technology with tight timescales.
Senior Global Procurement Manager of a World Class Audio manufacturer.


Knowledgeable, friendly, approachable: an asset in both design and delivery of your project / product. Nordell's attention to detail and ability to deliver the product on time and to standard is amazing.
Owner of an innovative Green Energy Company.

A valued supplier of plastic parts

A valued supplier of plastic parts, Nordell employees are very knowledgeable in their field. Both supportive and flexible in their approach, from a product conception to delivery. Being local we also like the fact that we keep our supply chain local, and keep our carbon foot print to the minimum.
Managing Director for a world class Temperature instrumentation company.
Interested in working together?
No matter what stage you are at in your thought process, make contact with our team today to discuss your project.
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Customer service

Monday - Thursday: 08:00 - 17:30 & Friday 8.00 - 12.00

Email: customerservice@nordell.co.uk

New Business Enquiries

Monday - Thursday: 08:00 - 17:30 & Friday 8.00 - 12.00

Email: enquiries@nordell.co.uk

Technical Enquiries & Design Support

Monday - Thursday: 08:00 - 17:30 & Friday 8.00 - 12.00

Email: technicalenquiry@nordell.co.uk

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